Resume
Objective
Seeking a position in creative leadership at an innovative company, where I can make a positive impact on project outcomes and support the team with efficient and organized processes.
Work experience
Creative Operations Manager
Pegasystems, Cambridge, MA (2020 - current)
Driving continuous strategic improvements to process and technology. Establishing methods to measure and track workflow and capacity. Working with partners to solve for challenges in process or resourcing. Aligning with stakeholders on expectations and quality standards that ensure a consistent brand. Assigning and trafficking an average of 170 creative requests each month. Maintaining a robust and growing DAM with 4,000+ users and 12,000+ assets. Project management for vendors and freelancers.
Brand Programs Manager
Pegasystems, Cambridge, MA (2016 - 2020)
Project management to support the brand and creative team. Responsible for assigning and coordinating design and copy projects - including marketing collateral, event promotion, account based advertising, and multi-channel campaigns. Managing and improving the request process on our workflow tool and educating stakeholders about best practices. Creating timelines, conducting kick-off meetings, and acting as the main point of contact for all creative projects. Administrating the users, roles, permissions, and assets on the global Pega DAM. Uploading, tagging, and updating digital assets, images, and design files. Creating reports and analytics.
Graphic Designer
Pegasystems, Cambridge, MA (2014 - 2016)
Hands-on production of a wide variety of deliverables, from executive presentations to display ads to event signage and web banners. Layout for datasheets, whitepapers, brochures, and case studies. Image creation and illustration for infographics and eBooks. Supporting, developing, and enforcing Pega branding on all material created. Brand asset organization, expansion, and maintenance.
Freelance Graphic Designer
sara fix design (2010-2014)
Managing freelance projects from creation to completion. Serving a variety of diverse and local clients. Clients included Boston Bottle liquor store, Upon A Star event planning company, Boston Burger Company, Leary’s Fine Wine, DJ Peaches, and Workshop Arts Inc.
Part-time experience and community involvement
Speaker
Widen Summit, Madison, WI
Studio Coordinator
Judith Sargent Photography, West Roxbury, MA
Office Assistant
RISD Admissions Office, Providence, RI
Artist
Maudslay State Park Sculpture Show, Newburyport, MA
Volunteer
peabody Essex museum, salem, ma
Sweet Paws Rescue, Groveland, MA
wORKSHOP ARTS INC, NEWBURY, MA
Education
Rhode Island School of Design (RISD)
Bachelor of Fine Arts: Graphic Design / Honors (2006 - 2010), Providence, RI
General Assembly
Excel Bootcamp (2019)
Project Management Bootcamp (2017)
User Experience Bootcamp (2014)
Certifications
